Frequently Asked Questions

Multivitamin FAQ

Why don’t your multivitamins contain iron?

Our multivitamins do not contain iron intentionally. Iron needs should be individualized, especially in those that are anemic or are at risk for low iron levels.

Is it normal that the multivitamin causes bright yellow urine?

All of our multivitamins contain riboflavin which is responsible for the “bright” color urine that occurs in the few hours after consuming a multivitamin. This is normal, not harmful and an expected outcome after consuming a multivitamin.

Shipping & Refund FAQ

How long does shipping take?

We typically expect shipping times to be between 3-5 days. If you’d like to order a quicker shipping time, please apply a quicker shipping option at checkout.

Do you ship internationally?

We currently ship to the US and Canada. If shipping to Canada, duties may apply at the time of your order.

What is your refund policy?

We will honor a refund for up to 30 days. After 30 days, we can’t offer you a refund or exchange. To be eligible for a return, the product must not be an on sale item, must be in the same condition you received it, unused and in the original packaging. You can read our full policy here. If you’d like to proceed with a refund, email support@crohnsandcolitisdietitians.com.

Fish Oil FAQ

Does your fish oil contain allergens?

Our fish oil doesn’t contain gluten, dairy or soy. However, if you have a seafood allergy, this product might not be appropriate for consumption.

How is your fish oil different from others?

First off, most fish oils contain very little EPA & DHA. Research studies that look at inflammation reduction in conditions like IBD use 1-3 grams of EPA/DHA which is almost 10x what’s found in most fish oils! Our fish oil is much higher potency with 800 mg per serving.

Where is the fish oil sourced from and is it safe?

Our fish oil comes from Alaskan pollock. Omega HP is molecularly distilled and filtered to ensure purity and maximize the removal of metals, pesticides, PCBs and other contaminants.

General FAQ

Can I learn more about the ingredients you use?

You can learn more about the ingredients we use here.

Where are your products manufactured?

All of our products are manufactured at a GMP-certified facility in the USA and are third-party tested.

What does GMP-certified mean?

From The International Society for Pharmacoepidemiology, “Good Manufacturing Practice (GMP) is a system for ensuring that products are consistently produced and controlled according to quality standards. It is designed to minimize the risks involved in any pharmaceutical production that cannot be eliminated through testing the final product.”

Need help?

Our real-human support team is ready to answer your questions.

Get Support